FREQUENTLY ASKED QUESTIONS

Pets

Pets are residents, too! We allow two furry friends per home.

There is a refundable, one-time pet deposit of $300 per pet and a monthly pet rent of $35 per pet.

No! Big or small, we welcome most dogs. Breed restrictions do apply - see the next question for more information.

Our pet-friendly community welcomes most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid.

SMOKE-FREE LIVING

Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.

Parking and Storage

Yes! We offer different options for parking:

(Monthly pricing)

Covered, reserved carport parking options are available for residents: $85

Limited reserved garage parking options are available for residents in buildings 1 and 2 in the attached multi-level parking garages for $70-$110.

$35-$50 parking for residents in buildings 5 and 6 is available on a first-come, first-served basis in our private parking lot. 

Private Garage: $150 Individual personal garages, which are accessible through the lobby, are available for residents.

We also offer electric car charging stations for residents with electric vehicles. Ask the leasing team for details.

Additional street parking is 2-hours and available for guests and residents on a first-come, first-serve basis.

Storage cages range from $25-$100 with sizes from 2x6 to 4x10.

Lease Information

We offer select lease terms of up to 24 months with longer leases available upon request. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.

For your convenience, the best way to make all rent and utility payments is via Automatic Clearing House (ACH) debit. This is the easiest, no-hassle way to ensure your rent is paid on time. We also offer the ability to pay with Visa, MasterCard, Discover, American Express, MoneyGram, or personal check and money order for a fee.

Security deposits are collected at the time of application and refunded depending on the circumstances. Ask the leasing team for more details.

Liability coverage is required to live at our community, and we have options for you. You can easily enroll in our Damage Waiver Program and pay with your rent, or you are also pre-approved through our preferred provider, Assurant. For quotes from Assurant, please visit www.assurantrenters.com or call 877.826.8203.

EARLY DEPARTURES OR TRANSFERS

If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).

You can move into another AIR community without breaking your lease! We offer coast-to-coast transfers to another AIR community. Security deposit and other fees may apply - ask for details.

If a new roommate moves in, he or she must fill out an application and qualify.

If a roommate moves out, the remaining leaseholder will need to re-qualify.

We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.

APPLICATION INFORMATION

Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted.

Yes, we do accept portable applications. The portable application must be from the past 30 days, include criminal background, credit, and eviction history, and be made available to us directly from the data provider.  If provided, an application fee will not be applied.

All you need is your photo ID.

In general, income must average 2 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.

We gladly accept guarantors. Must have an average income of 5x the monthly rent.

Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).

Two people per bedroom (except children under 24 months; they are exempt from occupant counts).

We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review.

We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments.  Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.

We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered equally without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.

We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts.  Please contact the leasing office with additional questions.

CAREERS

We’re always excited to hear from potential new team members! You can explore all open positions at www.AIRCommunities.com.

CONTACT COMMUNITY LEADERSHIP

We want to do everything we can to make you feel right at home! We’re standing by to answer any questions and ease any concerns you have.

 

Reach out to your Community Leadership Team.